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Queensland Government One Stop Shop Plan
The Queensland Government One-Stop Shop will make it easier and more convenient to find out about access services. Most services will be online, but for those issues where customers prefer to speak to someone, a customer service advisor will be available. No matter which channel a customer chooses, the One-Stop Shop will provide a more consistent customer experience characterised by a helpful, res
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Quarterly Update to Cabinet on Renewal (April – June 2014)
The Queensland public service is undertaking renewal activities with the aim of becoming the most responsive and respective public service in Australia.
A Whole-of-Government Satisfaction Survey is conducted annually and a report published on the Open Data website.
A comprehensive infographic library has been developed which demonstrates renewal successes and service delivery improvements.
Cabinet
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2018 Report on Government Services
The Report on Government Services examines the Performance of all state and territory governments in:
early childhood
school education
vocational education and training
police services
court administration
corrective services
emergency services (for fire and other events)
primary and community health
ambulance services
public hospitals
mental health management
aged care services
servic
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Government Submission to Queensland Productivity Commission Inquiry into service delivery in Aboriginal and Torres Strait Islander communities
Around 20 per cent of Queensland’s Aboriginal and Torres Strait Islander population live in remote and discrete communities but they are the most economically and socially disadvantaged communities. In September 2016, the Government announced the Queensland Productivity Commission would inquire into service delivery in remote and discrete Aboriginal and Torres Strait Islander communities to consid
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Our Future State - Advancing Queensland Priorities
Our Future State: Advancing Queensland’s Priorities was developed to build on the Government’s commitments and to harness a whole-of-Government effort to deliver for Queensland.
There are six outcome priorities for the Queensland community:
Create jobs in a strong economy
Give all our children a great start
Keep Queenslanders healthy
Keep communities safe
Protect the Great Barrier Reef
Be a res
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Implementation of Our Future State - Advancing Queensland’s Priorities
In June 2018, the Queensland Government released Our Future State: Advancing Queensland’s Priorities, which are the Queensland Government’s Statement of Objectives for the Community in accordance with the Financial Accountability Act 2009.
There are six outcomes for the Queensland community:
Create jobs in a strong economy
Give all our children a great start
Keep Queenslanders health
Keep communit
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Report on Government Services 2019
The Report on Government Services examines the performance of all state and territory governments in:
early childhood
school education
vocational education and training
police services
court administration
corrective services
emergency services (for fire and other events)
primary and community health
ambulance services
public hospitals
mental health management
aged care services
servi
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Response - Queensland Productivity Commission Inquiry - remote indigenous service delivery
The Queensland Productivity Commission’s Final Report - Inquiry into Service Delivery in remote and discrete Aboriginal and Torres Strait Islander communities (QPC Inquiry Final Report) was provided to the Queensland Government in December 2017.
The Inquiry was announced to respond to concerns from Indigenous leaders about outcomes in remote and discrete communities, and has considered: what the
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2020 Report on Government Services
The Report on Government Services provides information on the equity, efficiency and effectiveness of government services in Australia and examines the performance of all state and territory governments with a focus on social services, including:
child care, education and training
justice – police services, courts and corrective services
emergency management
health – primary and community health,
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2021 Report on Government Services
The Report on Government Services provides information on the equity, efficiency and effectiveness of government services in Australia and examines the performance of all state and territory governments with a focus on social services, including child care, education and training, health, justice, emergency management, community services, social housing and homelessness.
Cabinet noted Queensland’
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Building Queensland Repeal Bill 2021
cAs part of the Government’s COVID-19 Fiscal and Economic Review (2020) and the implementation of its Savings and Debt Plan, the Queensland Government announced that it had identified opportunities for the structural reform of statutory bodies and agencies, where their functions can be integrated within existing Government departments.
The Building Queensland Repeal Bill 2021 (the Bill) repeals t
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Partnership to support state-level services on Norfolk Island
Norfolk Island is an Australian external territory, located 1,440 km east of Brisbane, which has a population of around 1,748 people (2016 census). The island was self-governed until 2015, when the Federal Government replaced the Norfolk Island Legislative Assembly with an Administrator, established the Norfolk Island Regional Council (NIRC) and assumed responsibility for funding and delivery of n
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Making Tracks Together Queensland’s Aboriginal and Torres Strait Islander Health Equity Framework
The Queensland Government has introduced a number of substantial policy, program and service delivery reforms to support Aboriginal and Torres Strait Islander peoples achieve their health aspirations since the release of the Addressing Institutional Barriers to Health Equity for Aboriginal and Torres Strait Islander People in Queensland’s Public Hospital and Health Services report by the then Quee
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Implementation of the Intergovernmental Partnership Agreement on State Service Delivery to Norfolk Island
On 22 October 2021, the Premier and Minister for the Olympics signed the Intergovernmental Partnership Agreement on State Service Delivery to Norfolk Island (IGA), which sets out terms of the partnership with the Federal Government to support the delivery of Queensland services to Norfolk Island.
Significant work has been undertaken by Queensland agencies cooperatively with the Federal Government
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Local Thriving Communities Action Plan 2022-2024
The Statement of Commitment to reframe the relationship with Aboriginal Torres Strait Islander Queenslanders was released in July 2019 with the launch of Tracks to Treaty comprising two key elements: Local Thriving Communities (LTC) and Path to Treaty.
LTC is the mechanism to implement the intent of the reform agenda articulated in the Queensland Government’s response to the Queensland Productivit
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